When every minute counts, why wait?…
Lab and Radiology Turnaround Times for Hospital ER vs. BEC:
Avg. for Chemistry:
Hospital – 60-73 minutes
BEC – 15 minutes
Avg. for Blood Counts/CBC:
Hospital – 59 minutes
BEC – 8 minutes
Avg. for Cardiac Enzymes:
Hospital – 60-107 minutes
BEC – 15 minutes
Avg. for X-rays to be Performed AND Interpreted:
Hospital – 135 minutes
BEC – 45 minutes or less (usually 25 – 30 minutes)
Avg. Time in ER from Arrival to Discharge:
Hospital – 2.6 hours AFTER seeing the physician
BEC – less than an hour
Avg. Time Waiting to See the Physician:
Hospital – 55.8 minutes
BEC – 5 minutes
Avg. Time in ER Waiting for Hospital Bed:
Hospital – 4-5 hours
BEC – about an hour
Other Indicators of BEC’s Pursuit of Excellence:
Average status of the waiting room upon arrival at Hospital ER?
Crowded, uncomfortable, impersonal, no place to have private discussion with family or friends.
Access to the physician or nurse taking care of you or your loved one:
Hospital ER: strictly limited because of space and staffing limitations.
BEC: nearly unlimited access to the physician and nurse, helpful and willing to answer all of your questions 24/7, in person or by phone.
Number of times you’ll hear someone shouting “nurse, nurse” at BEC?
Zero. Our nurses and staff give one-one care and are available at all times during your stay. Our patients and staff interact on a name by name basis, not “Nurse”, but, “Kevin, will you or Dr. Smith please come and explain…”
Hospital ER: crowded, long walk from the main entrance.
BEC: plenty of parking, close the main entrance.
Access to helpful information:
Hospital ER: 1-800 number to main operator who directs to the department receptionist. Who then directs to the nurse…
BEC: one number (409-840-4004) and you’ll be immediately greeted by a helpful staff member who will answer your questions and direct you to our services, including driving directions and insurance questions.
Sources for above figures:
- http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2282400/ Laboratory Turnaround Time. Robert C Hawkins Department of Pathology & Laboratory Medicine.
- http://www.ncbi.nlm.nih.gov/pubmed/20536804 2010 May;17(5):501-7. doi: 10.1111/j.1553-2712.2010.00738.x. Emergency department patient volume and troponin laboratory turnaround time. Hwang U1, Baumlin K, Berman J, Chawla NK, Handel DA, Heard K, Livote E, Pines JM, Valley M, Yadav K.